John Jr. Piazza Construction - Design Build Renovate

Warranty

Many customers are not aware of what the warranty is they are getting until the end of the project. We think that it is irresponsible for any builder not to discuss the warranty at the initial stages of negotiations and to include the warranty in the contract documents. A warranty, however, is only a piece of paper and is only as good as the builder who is behind it. Many of the warranty heartaches we hear about in the industry are the direct function of the owner choosing an experienced contractor who has a poor track record of building a true quality home and an even worse track record of honoring their commitments to fix the legitimate complaints of their customers. In choosing your contractor, you should focus carefully on the builder’s reputation of honoring their commitments to the owner once they have paid and the owners have occupied the home.

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